> ## Documentation Index
> Fetch the complete documentation index at: https://cashfreepayments-d00050e9-handbook-faq-creation.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# My Blacklists

We offer our merchants to create their blacklist who might be regarded as unacceptable or untrustworthy. Once a beneficiary is added to the blacklist, we block the transfer that is initiated to prevent the beneficiary from receiving any money.

## Create a Blacklist

**My Blacklists** allows you to block a beneficiary by adding any of the information: mobile number, email ID, UPI VPA, and bank account. Once you login to the **Payouts** dashboard using your credentials, navigate to **Payout Protect** > **My Blacklists**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/-DSbsoQdRvJgzQJM/static/payouts/risk-shield/My_Blacklists.png?fit=max&auto=format&n=-DSbsoQdRvJgzQJM&q=85&s=e163bf5f0fe76c9bcd9bb60fdff9ae54" alt="" width="3444" height="1810" data-path="static/payouts/risk-shield/My_Blacklists.png" />

### Block a Beneficiary Using Mobile Number

Follow the instructions below to block a beneficiary using the beneficiary's mobile number:

1. **Add New** - Click the dropdown list and choose **Mobile Number**.
2. Fill in the following information in the **Add Mobile Number to Blacklist** popup:
   * **Single Mobile Number** - Enter the mobile number in this field.
   * **Multiple Mobile Number** - Download the sample file, enter the mobile numbers as per the format, and upload the file.
3. Click **Add Now**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/-DSbsoQdRvJgzQJM/static/payouts/risk-shield/Add_Mobile_Number_to_Blacklist.png?fit=max&auto=format&n=-DSbsoQdRvJgzQJM&q=85&s=96702b7ee9f2c727c4501f4d9486eb33" alt="" width="3444" height="1810" data-path="static/payouts/risk-shield/Add_Mobile_Number_to_Blacklist.png" />

***

### Block a Beneficiary Using Email ID

Follow the instructions below to block a beneficiary using the beneficiary's email ID:

1. **Add New** - Click the dropdown list and choose **Email ID**.
2. Fill in the following information in the **Add Email ID to Blacklist** popup:
   * **Single Email ID** - Enter the email ID in this field.
   * **Multiple Email ID** - Download the sample file, enter the email IDs as per the format, and upload the file.
3. Click **Add Now**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/-DSbsoQdRvJgzQJM/static/payouts/risk-shield/Add_Email_ID_to_Blacklist.png?fit=max&auto=format&n=-DSbsoQdRvJgzQJM&q=85&s=8d98983e0b685829c338281889800626" alt="" width="3444" height="1810" data-path="static/payouts/risk-shield/Add_Email_ID_to_Blacklist.png" />

***

### Block a Beneficiary Using UPI VPA

Follow the instructions below to block a beneficiary using the beneficiary's UPI VPA:

1. **Add New** - Click the dropdown list and choose **UPI VPA**.
2. Fill in the following information in the **Add UPI VPA to Blacklist** popup:
   * **Single UPI VPA** - Enter the UPI VPA information in this field.
   * **Multiple UPI VPA** - Download the sample file, enter the list of UPI VPA information as per the format, and upload the file.
3. Click **Add Now**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/-DSbsoQdRvJgzQJM/static/payouts/risk-shield/Add_UPI_VPA_to_Blacklist.png?fit=max&auto=format&n=-DSbsoQdRvJgzQJM&q=85&s=0e288c8fd80edbf46ee3bfa9c8ca960d" alt="" width="3444" height="1810" data-path="static/payouts/risk-shield/Add_UPI_VPA_to_Blacklist.png" />

***

### Block a Beneficiary Using Bank Account

Follow the instructions below to block a beneficiary using the beneficiary's bank account information:

1. **Add New** - Click the dropdown list and choose **Bank Accounts**.
2. Fill in the following information in the **Add Bank Account to Blacklist** popup:
   * **Single Bank Account** - Enter the bank account number in this field.
     * **Enter IFSC Code** - Enter the IFSC information in this field.
   * **Multiple Bank Account** - Download the sample file, enter the list of bank account information as per the format, and upload the file.
3. Click **Add Now**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/-DSbsoQdRvJgzQJM/static/payouts/risk-shield/Add_Bank_Account_to_Blacklist.png?fit=max&auto=format&n=-DSbsoQdRvJgzQJM&q=85&s=515d694ed75e792b01b08a71511a83a6" alt="" width="3444" height="1810" data-path="static/payouts/risk-shield/Add_Bank_Account_to_Blacklist.png" />

## View and Manage Blacklist

You can view the complete list of any blacklist type - Mobile Number, Email ID, UPI VPA, and Bank Account. The **My Blacklists** screen provides you with the information of each blacklist type. Click a blacklist type to view and drill-down it's complete information.

<Note>
  You can also add information of your beneficiary from the list screen of any blacklist type - mobile number, email ID, UPI VPA, and bank accounts.
</Note>

### Edit Blacklist Information

Follow the instructions below to edit the mobile number of the beneficiary added to your blacklist:

1. Click **Mobile Numbers** from the **My Blacklists** screen.
2. Click the **Edit** icon and the **Update Mobile Number** popup displays.
   * **Single Mobile Number** - Edit the mobile number in this field.
   * **Multiple Mobile Number** - Download the sample format, edit the mobile number list, and upload the file.
3. Click **Add Now** to update the mobile number information.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/-DSbsoQdRvJgzQJM/static/payouts/risk-shield/Edit_Mobile_Number.gif?fit=max&auto=format&n=-DSbsoQdRvJgzQJM&q=85&s=e211ebcecb5bd57fbf7cf50a759fa641" alt="" width="1440" height="755" data-path="static/payouts/risk-shield/Edit_Mobile_Number.gif" />

***

### Delete Blacklist Information

Follow the instructions below to delete a beneficiary's mobile number from your blacklist:

1. From the list of mobile numbers, click the **Delete** icon against the mobile number that you want to delete.
2. Click **Delete**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/-DSbsoQdRvJgzQJM/static/payouts/risk-shield/Delete_Blacklist.gif?fit=max&auto=format&n=-DSbsoQdRvJgzQJM&q=85&s=346c24bb7af6d7d6cae8a2e40be2c6c9" alt="" width="1440" height="755" data-path="static/payouts/risk-shield/Delete_Blacklist.gif" />

<Note>
  Follow the same instructions to view and manage information in your blacklist.
</Note>

***

## Whitelists

We provide our merchants the option to create a whitelist for beneficiaries deemed acceptable and trustworthy. Once a beneficiary is added to the whitelist, we ensure that any initiated transfer to this beneficiary is allowed without any risk checks, facilitating the transaction smoothly.

### Create a whitelist

*Whitelists* allows you to always initiate a transfer to a beneficiary by adding any of the information: mobile number, email address, UPI VPA, or bank account information. Once you login to the *Payouts* dashboard, navigate to **Payout Protect**> **Whitelists**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/-DSbsoQdRvJgzQJM/static/payouts/risk-shield/Screenshot_2024-06-04_at_11.22.31_AM.png?fit=max&auto=format&n=-DSbsoQdRvJgzQJM&q=85&s=b522d6dd6136cf9930bee320de55749f" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/Screenshot_2024-06-04_at_11.22.31_AM.png" />

#### Allow a beneficiary using mobile number

Follow the instructions below to allow a beneficiary using the beneficiary's mobile number:

1. Click **Add New** > **Mobile Number**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/Q16A3rSB5H2klHiV/static/payouts/risk-shield/image.png?fit=max&auto=format&n=Q16A3rSB5H2klHiV&q=85&s=0994f722b2cbda481f2a183c0eac235c" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/image.png" />

2. Enter the following information in the *Add Mobile Number to Whitelist* popup:
   * **Single Mobile Number** - If you want to allow a single mobile number, select this option and enter the mobile number in this field.
   * **Multiple Mobile Number** - If you want to allow multiple mobile numbers, select this option, use **Download sample file** and enter mobile numbers as per the format in the file, and upload the file using **Upload File**.
3. Click **Add Now**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/Q16A3rSB5H2klHiV/static/payouts/risk-shield/Screenshot_2024-06-04_at_11.29.08_AM.png?fit=max&auto=format&n=Q16A3rSB5H2klHiV&q=85&s=349e7e5fe7f5fcd1de5ae30d72a117c1" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/Screenshot_2024-06-04_at_11.29.08_AM.png" />

***

#### Allow a beneficiary using email ID

Follow the instructions below to allow a beneficiary using the beneficiary's email ID:

1. Click **Add New** > **Email ID**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/Q16A3rSB5H2klHiV/static/payouts/risk-shield/image-1.png?fit=max&auto=format&n=Q16A3rSB5H2klHiV&q=85&s=8eb06d66f899f974e1d92529ad871092" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/image-1.png" />

2. Enter the following information in the *Add Email ID to Whitelist* popup:
   * **Single Email ID** - If you want to allow a single email address, select this option and enter the email ID in this field.
   * **Multiple Email ID** - If you want to allow multiple email addresses, select this option, use **Download sample file** and enter email IDs as per the format in the file, and upload the file using **Upload File**.
3. Click **Add Now**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/Q16A3rSB5H2klHiV/static/payouts/risk-shield/Screenshot_2024-06-04_at_11.40.44_AM.png?fit=max&auto=format&n=Q16A3rSB5H2klHiV&q=85&s=ef10d1d5158709db389d24850e9e98dd" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/Screenshot_2024-06-04_at_11.40.44_AM.png" />

***

### Allow a beneficiary using UPI VPA

Follow the instructions below to allow a beneficiary using the beneficiary's UPI VPA:

1. Click **Add New** > **UPI Handle**

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/Q16A3rSB5H2klHiV/static/payouts/risk-shield/image-2.png?fit=max&auto=format&n=Q16A3rSB5H2klHiV&q=85&s=fa2d864fe51c01339399b44ace2817f5" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/image-2.png" />

2. Enter the following information in the *Add UPI Handle to Whitelist* popup:
   * **Single UPI Handle** - If you want to allow a single UPI handle, select this option and enter the UPI VPA in this field.
   * **Multiple UPI Handle** - If you want to allow multiple UPI handles, select this option, use **Download sample file** and enter UPI VPA information as per the format in the file, and upload the file using **Upload File**.
3. Click **Add Now**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/Q16A3rSB5H2klHiV/static/payouts/risk-shield/Screenshot_2024-06-04_at_11.45.25_AM.png?fit=max&auto=format&n=Q16A3rSB5H2klHiV&q=85&s=3bcc90515bd40d5aad8e32c0a9a8994b" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/Screenshot_2024-06-04_at_11.45.25_AM.png" />

***

#### Allow a beneficiary using bank account information

Follow the instructions below to allow a beneficiary using the beneficiary's bank account information:

1. Click **Add New** > **Bank Accounts**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/Q16A3rSB5H2klHiV/static/payouts/risk-shield/image-3.png?fit=max&auto=format&n=Q16A3rSB5H2klHiV&q=85&s=b4ec012accc349f510de93d382a28cc7" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/image-3.png" />

2. Enter the following information in the *Add Bank Account to Whitelist* popup:
   * **Single Bank Account** - Enter the bank account number of the beneficiary in this field.
   * **Enter IFSC Code** - Enter the IFSC information in this field.
3. Click **Add Now**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/Q16A3rSB5H2klHiV/static/payouts/risk-shield/Screenshot_2024-06-04_at_11.50.34_AM.png?fit=max&auto=format&n=Q16A3rSB5H2klHiV&q=85&s=b22816839318929e342bb8276073ebe8" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/Screenshot_2024-06-04_at_11.50.34_AM.png" />

***

### View and manage whitelist

You can view the complete list of any whitelist type - UPI Handle, Mobile Numbers, Email IDs, and Bank Accounts. The *Whitelists* screen provides you with the information of each whitelist type. Click a whitelist type to view and drill-down its complete information.

#### Edit whitelist Information

Follow the instructions below to edit the UPI VPA information of the beneficiary added to your whitelist:

1. Click **UPI Handle** from the *Whitelists* screen.
2. Click the **Edit** icon.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/Q16A3rSB5H2klHiV/static/payouts/risk-shield/image-4.png?fit=max&auto=format&n=Q16A3rSB5H2klHiV&q=85&s=a66c136d7f14ffa93820a96b696a0642" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/image-4.png" />

<br />

3. Enter the following information in the *Update UPI Handle* popup:
   * **Single UPI Handle** - Edit the UPI VPA information in this field.
   * **Multiple UPI Handle** - If you want to edit multiple UPI VPA information, click **Download sample file**, enter the updated information as per the format in the file, and upload the file using **Upload File**.
4. Click **Add Now**.

***

#### Delete whitelist information

Follow the instructions below to delete a beneficiary's UPI VPA information from your whitelist:

1. From the list of UPI information, click the **Delete** icon against the UPI information that you want to delete.
2. Click **Delete**.

<img src="https://mintcdn.com/cashfreepayments-d00050e9-handbook-faq-creation/Q16A3rSB5H2klHiV/static/payouts/risk-shield/image-5.png?fit=max&auto=format&n=Q16A3rSB5H2klHiV&q=85&s=2608afa0db7d8638a18d7d7cbb25cba7" alt="" width="1896" height="910" data-path="static/payouts/risk-shield/image-5.png" />

<Note>
  Follow the same instructions to view and manage information in your whitelist.
</Note>

***
